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We're Hiring!
We're on the lookout for enthusiastic individuals to join our design and development team. For more information, visit our jobs page.

Also, be sure to check out the new PLANET ARGON blog.

PLANET ARGON Support

The PLANET ARGON team believes that an active and supportive community is the most important aspect of a business and its website. We work with our customers to develop and maintain strong (and helpful) hosting support resources.

If you are in need of technical support, or are learning about our unique processes, become familiar with and use the following resources.

PLANET ARGON Documentation Project

If you have any questions or problems, first take a moment to check out the PLANET ARGON Documentation Project. We teamed with several of our friendly hosting customers to create numerous tutorials related to managing hosting accounts on our servers:

You can find a lot of tutorials that have been written by other great customers like you. Don’t hesitate to correct any typos, mistakes or stale information in the Documentation Project.

PLANET ARGON Community Forums

Perhaps you have a question that wasn’t answered by the tutorials; post a message or read previous posts on our community forums.

Before you ask a question or respond to another question, please read our our posting guidelines.

THE PLANET ARGON Live Chat Help

If you didn’t find what you need in any of the tutorials or forums, the next place that you should go is our live chat room.

Stop by our IRC channel or web-based chat room. We’re typically there during our standard hours of support.

  • Channel: #planetargon
  • Server: irc.freenode.net

Drop by and introduce yourself; ask a question, answer a question. Reference this list of our nicknames, as well as those of some of our customers that hang out in our IRC channel.

PLANET ARGON Technical Support

If none of the resources above have helped you solve your problem, you should submit a support ticket to our technical staff or call us at +1 503 445 2457, +1 877 55 ARGON.