Faq
We're Hiring!
We're on the lookout for enthusiastic individuals to join our design and development team. For more information, visit our jobs page.

Also, be sure to check out the new PLANET ARGON blog.

What is PLANET ARGON?
PLANET ARGON is a "full stack" Ruby on Rails web application design, development, consulting and hosting firm.

We craft experiences!
Who is PLANET ARGON?
The core team consists of Robby Russell, Founder & Executive Director, Allison Beckwith, Co-Founder & Experience Director, Gary Blessington, Design and Development Director, Chris Griffin, User Interface Designer, Paige Saez, Interaction Designer, Graeme Nelson, Lead Architect, Andy Delcambre, Developer, Daniel Johnson, Systems Administrator, Alex Malinovich, Systems Administrator, and Melissa Severini, Office Coordinator. Learn more...
Where is PLANET ARGON?
Located in the beautiful downtown Portland, Oregon Old Town/Chinatown neighborhood.
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Frequently Asked Questions

What payment methods does PLANET ARGON accept?
PLANET ARGON accepts payments by check, money order, paypal or credit card.
What forms of documention does PLANET ARGON provide customers with?
PLANET ARGON has recently launched a Documentation Project.
Learn more at http://docs.planetargon.com
Do you offer referral bonuses?
Yes, for every new six month (Level 1 or above) hosting customer that you refer to PLANET ARGON, we will add one FREE month of hosting to the end of your hosting contract. Bring us a customer who pays for a year, you get two FREE months of hosting added to the end of your contract.
What is the typical turnaround for email requests?
Depending on the type of request that is made, we typically guarantee a 6-24 hour response time on weekdays and 48 hours on weekends..
What kind of connection are the servers on?
PLANET ARGON servers are hosted on a dedicated 10Mbps connection.
What is your Spam policy?
If you are not breaking any of the Spam Laws and are truly using opt-in subscription, then there is nothing to worry about. If we determine that enough complaints are coming in and affecting our IP range, then we will take further action and will shutdown your account until things are sorted out.
When do you charge for support?
If a problem arises that was not due to a technical issue related to hardware, our installation and setup of your account, then any support for fixing any issues related to your web applications/database will be agreed upon prior to any work done at the regular PLANET ARGON rates.